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Shipping and Delivery
At Maykke, we established an industry leading logistics infrastructure to ensure swift and secure delivery of your items.
SMALL ITEMS VS. LARGE ITEMS (FREIGHT) SHIPPING
Shipping large, fragile and high value item directly to customers is a big challenge. At Maykke we have the expertise and infrastructure to ship any kind of products to our customers, small or large.
SMALL ITEMS: Orders ship via FedEx, UPS, or USPS. We offer free shipping on all orders via standard ground service to the continental United States.
OPTIONS FOR SMALL ITEMS SHIPPING
- GROUND SHIPPING: 5-7 Business Days (does not include processing time). Your package may be delivered on a Saturday if shipped via FedEx Home or USPS.
- EXPEDITED SHIPPING: Expedited shipping is available at an additional charge. Expedited shipping on in-stock orders placed by 3pm EST (12pm PST) Monday through Friday will ship the same day.
LARGE ITEMS FREIGHT SHIPPING: Orders for large or heavy items ship via trucking carriers. We offer free shipping on all orders. Freight delivery is typically 2-7 business days (Monday through Friday). Allow extra time for delivery to remote addresses.
The freight carrier will contact you to schedule delivery. Someone will have to be on hand to meet the driver and sign for the package. The driver will lower the package to the ground and place it curbside at the end of your driveway. Placement of item on driveway, sidewalk or in the home and package removal is not provided. Please arrange to have additional people help on heavy items. Please keep the product packaging, you will need it if you have to return your item.
TRACKING YOUR ORDER
Once your order leaves our warehouse, we will email you about how to track the order. Tracking codes take one business day to activate.
If your package arrives damaged, please let the freight carrier know that you REFUSE THE PACKAGE. This allows us to file a claim against the damaged item. Please also email us within 5 days at firstname.lastname@example.org. We will take care of the problem as soon as possible.
SHIPPING TO CANADA
At this time we do not ship directly to Canada, but we may ship your item(s) to a freight forwarder of your choice so your order may get to you. Please email email@example.com or call (877) 659-2858 for more information on this process.
Please email firstname.lastname@example.org or call (877) 659-2858 for questions on international orders and shipping.
We are currently unable to ship to P.O. Boxes and Military APO/FPO addresses.